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DRM Support Service from LockLizard
We are one of the leading DRM providers, offering solutions to effectively protect your digital content, including PDF documents, flash files, PowerPoint slides and web content.
DRM Support Terms
- Our support service is only available to publishers who have purchased support and those evaluating our DRM products. Purchase support
- Our DRM support service and maintenance contracts are only provided to publishers and not to their customers (end users using the free Secure Viewer software), or third parties. All support requests must be logged by the publisher on behalf
of their customers.
- Our support service covers the operation of the Writer and Viewer applications, and, where LockLizard are providing the hosting service, the operation of the Administration system.
- Where the Administration system is hosted by the publisher, a time and materials service may be agreed to cover those support requirements - contact sales for more information.
- Publishers
receive 30 days of free email support from the software purchase date.
For more information see our support contract terms.
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